Terms and Conditions 2.0

  1. Definitions
  2. Service conditions and delivery
  3. Hyperlinks, framing, spiders and crawlers
  4. Intellectual Property and restrictions on use
  5. Access and availability of service and links
  6. Submissions / bulletin boards
  7. Rules of conduct for the visitor and customer
  8. Damages, warranty, indemnity
  9. General
  10. Agreement to and termination of agreement
  11. Electronic Communication Legal Notice
  12. Conditions of use and access
  13. GMK WEB SERVICES account or advance pre-payment method
  14. Payment model for advance pre-payment method
  15. Payment instruments advance pre-payment method
  16. Refunds for advance pre-payment method
  17. Online Purchase or PAY-AS-YOU-GO payment method
  18. Credit/ Debit Cards method for PAY-AS-YOU-GO Model
  19. Security Policy for “Pay-as-you-go” Model
  20. Refunds for PAY-AS-YOU-GO payment method
  21. Agreement of sale for all payment methods
  22. Suspension of accounts
  23. General
  24. Privacy Statement
  25. Contact Us

 

  1. Definitions

“annual return” means an annual return provided for in terms of section 173 of the Companies Act, 1973 (Act No. 61 of 1973), Close Corporations Act, 1984 (Act No. 69 of 1984) and the Companies Act, 2008 (Act No. 71 of 2008);

“browser” means a computer program which allows a person to surf the internet and access websites;

“CoReg” means the Company Registration;

“GMK WEB SERVICES Bank Account” means the bank account held by GMK WEB SERVICES;

“GMK WEB SERVICES CoReg” means all the Company Registration sites on the World Wide Web controlled and/or owned by GMK WEB SERVICES;

“content” means, include but not limited to, software and material;

“customer” means a visitor who is –

(a)registered with the GMK WEB SERVICES via the “Customer Registration“ facility on the GMK WEB SERVICES website; walk-in centres and partner offices; and

(b)transacts with GMK WEB SERVICES via the GMK WEB SERVICES website; and but are not limited to, the special categories “customers”, “company secretaries” and “banks”;

“data” means electronic and manual representations of information in any form;

“discontinue service” means the withdrawal of the offering or functionality of a service in part or in total;

“ECT” means the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002);

“fee” means a fee which has been determined in regulations under the various acts under administration by GMK WEB SERVICES which is indicated on the GMK WEB SERVICES website. Provided that in the event of a possible discrepancy between fees quoted on such website and the relevant regulations, due to possible human or software error, the fee concerned as stipulated in the regulations will prevail;

“forums” means, including but not limited to, bulletin boards, chat rooms and other public areas found on the GMK WEB SERVICES website;

“internet use” means both external clients and internal officials who have access and use internet facilities;

“material” means, including but not limited to, text, submissions, images, audio and/or video in whole or in part;

“office hours” means period between 08:00 and 17:00 from Monday to Friday, excluding public holidays, weekends and GMK WEB SERVICES recess periods;

“privacy statement” indicates how GMK WEB SERVICES will respect the privacy of its website users;

“service” includes but are not limited to, the disclosing of information or submission of an application or form via any of the authorised GMK WEB SERVICES transaction or enquiry channels for which a fee may or not be  payable;

“software” means, including but not limited to, any images or files incorporated in or generated by the software or data accompanying such software;

“submissions” means, including but not limited to, notes, images, creative materials, ideas, suggestions, concepts, communication, documents, applications or forms including any data, questions, comments and other information submitted via any of GMK WEB SERVICES authorised channels including but not limited to its website via transmission by electronic mail, electronic data or otherwise; and

“visitor” means a person who uses and/or accesses computer software and/or material via any of the GMK WEB SERVICES channels including but limited to is website.

  1. Service conditions and delivery

(1)service is available anywhere in the world with the following provisos:

(a)the GMK WEB SERVICES website is accessible;

(b)the Payment Gateway can process the card transaction, paypal; and

(c)the method of delivery is online, an email address, through post or courier services.

(2)GMK WEB SERVICES strives to make the GMK WEB SERVICES website available all the time, but there are eventualities beyond GMK WEB SERVICES control that has an impact on the availability of the website.

(3)Disclosures and submissions requiring no intervention from GMK WEB SERVICES officials can be requested or submitted at any time when the relevant GMK WEB SERVICES channel is available.

(4)Submissions or requests that require intervention by GMK WEB SERVICES Officials may also be submitted at any time that the relevant GMK WEB SERVICES channel is available, but internal processing will only be performed during office hours. For purposes of calculating the service delivery service, the first day of submission is not counted. The service delivery count only commences the first working day after the day of the submission.

(5)All services rendered by GMK WEB SERVICES are exempted from CIPC’s Value Added Tax (VAT).

(6)The delivery mechanism and delivery events are as follow:

(a)Online disclosure:

i.Disclosures are done online and can send an email copy to the customer’s email address, (if supplied), as an option.

ii.The service is considered rendered when the disclosure report has been successfully written to the customer’s browser.

(b)Electronic submission of forms:

GMK WEB SERVICES will attempt to send an email containing the result of an electronically submitted document or form (in the format of a letter and possibly a certificate) to the customer if a valid email address is available on the system.

(7)GMK WEB SERVICES reserves the right to :–

(a)introduce new services;

(b)discontinue services;

(c)restrict services rendered over the Internet to selected customers or selected groups of customers; and

(d)refrain from making certain services available on the Internet at its sole discretion without prior notice to a visitor or customer.

(8)When requesting services such as the maintenance of company or close corporation registration details, GMK WEB SERVICES reserves the right to refuse the customer access to a specific service if the customer does not have a mandate and/or properly registered at GMK WEB SERVICES to perform the action.

(9)GMK WEB SERVICES reserves the right to amend its definition of a properly registered mandate and to apply different criteria in deriving, determining or establishing the mandate, depending on the type of service requested.

  1. Hyperlinks, framing, spiders and crawlers

(1)No person, business or website may –

(a)link to any page on this site without the prior written permission of GMK WEB SERVICES;

(b)frame this site or any of the pages on this site in any way whatsoever; or

(c)use any technology to search and gain any information from this site without the prior written permission of GMK WEB SERVICES.

  1. Intellectual Property and restrictions on use

(1)The GMK WEB SERVICES website consists of content which is derived entirely or in part from content supplied by GMK WEB SERVICES.

(2)The content referred to in subparagraph (1) is protected under applicable South African Intellectual Property Acts, Regulations and International Treaties and Conventions.

(3)A visitor or customer may not reproduce, duplicate, publish, modify, copy, download, upload in any manner, post, broadcast or transmit, reverse engineer or disenable, display, or distribute or in any way exploit any of the contents that being software and/or material.

(4)Any information, content or material on GMK WEB SERVICES website and/or channels can be used, transmitted or distributed for private or personal purposes.

(5)Notwithstanding subparagraph (4), the use of information, content or material from GMK WEB SERVICES website or channels for business and/or commercial purposes must be used and/or distributed only if such use, transmission and/or distribution is part of the service provision to client(s), and use, distribution and/or transmission of such information, content and/or material must be limited to that specified client(s).

(6)Requests for permission regarding use of any contents which fall within the ambit of the limitations stated above can be made by contacting GMK WEB SERVICES in writing at:

10222 Morudi Street, Ext 36

Olievenhoutbosch

Centurion

Pretoria

0175

(7)A visitor or customer is also strictly prohibited from creating works and/or software materials derived from or which are based on the contents found on this site.

(8)The prohibition referred to in subparagraph (6) applies regardless of whether the content is sold, negotiated or given away and/or further alienated in any manner whatsoever.

(9)The website contains material which is owned by or licensed to GMK WEB SERVICES. This material includes, but not limited to, the content, design, layout, look, appearance and graphics. Reproduction is prohibited in terms of the South African copyright and trade mark laws, international trade marks and copyright laws and conventions.

(10)All trademarks reproduced on the GMK WEB SERVICES website, which are not the property of, or licensed to GMK WEB SERVICES, are acknowledged accordingly.

  1. Access and availability of service and links

(1)GMK WEB SERVICES contains links to other related Internet sites.

(2)No inference or representation can be made implying that GMK WEB SERVICES is connected with, operates or controls those linked websites.

(3)Whether or not those linked sites are in fact affiliated with GMK WEB SERVICES, GMK WEB SERVICES is not responsible for the content on the aforesaid sites.

(4)The linked sites are for a visitor or customer’s convenience only and such visitor or customer’s access thereto is at his/her own risk.

(5)When visiting linked sites, a visitor or customer must refer to that linked site’s individual terms of use and cannot rely on the terms of this agreement.

  1. Submissions / bulletin boards

(1)Any submission shall be deemed to be and remain the exclusive property of GMK WEB SERVICES, and all visitors and customers agree to this stipulation.

(2)The contents found in various forums held on the GMK WEB SERVICES website, shall be deemed to remain the exclusive property of GMK WEB SERVICES.

(3)GMK WEB SERVICES has the right, but not the obligation to monitor and review submissions submitted by visitors or customers in the forums.

(4)GMK WEB SERVICES shall not be responsible for any of the content of those forums.

(5)GMK WEB SERVICES further reserves the right to delete, move or edit submissions that, in its exclusive discretion, deems abusive, defamatory, obscene or in violation of any Copyright or Trade Mark laws or otherwise objectionable.

  1. Rules of conduct for the visitor and customer

(1)A visitor or customer with the inclusion, but not the limitation, of the definition, agrees that he/she will not transmit submissions to the GMK WEB SERVICES website that –

(a)use any of the forums for illegal purposes;

(b)are for spamming and/or malicious intent;

(c)restrict or inhibit any other visitor or customer from using and enjoying the forums;

(d)are unlawful, threatening, abusive, defamatory, obscene, vulgar, profane pornographic and/or allow for indecent information that constitutes a criminal offence and/or gives rise to a civil liability claim or otherwise violates any local, national or international law;

(e)violate any Intellectual Property rights of any other person by the submission of the content to GMK WEB SERVICES website through the forums or other avenues, which allow for such submissions. A visitor or customer by the transmission of content in any manner whatsoever, represents to GMK WEB SERVICES that they are the rightful owner of such content transmitted or that the visitor or customer has obtained permission from the rightful owners to submit such content transmitted;

(f)contain viruses or other harmful content; or

(g)are intended for commercial purposes, contain marketing or promotional materials or are intended to solicit donations.

(2)A visitor or customer agrees that he/she shall be solely liable for any damage resulting from any infringement of Copyrights, Trade Marks and other proprietary rights or any other damages resulting from such a submission.

(3)A visitor or customer further indemnifies and holds GMK WEB SERVICES harmless against all claims for any damages whatsoever arising from the use of the GMK WEB SERVICES website.

(4)It is a criminal offence in terms of the Companies Act, 71 of 2008 to submit any information that is misleading or has the intention to defraud the GMK WEB SERVICES or any other person.

(5)Customers who use services of the GMK WEB SERVICES may be held liable for the information and content submitted by them on behalf of themselves or their clients and can therefore be held criminally liable by the GMK WEB SERVICES if the information or content is found to be misleading, fraudulent or has the intention to cause harm to others.

  1. Damages, warranty, indemnity

(1)A visitor or customer expressly agrees that the use of the GMK WEB SERVICES website or channel is at his/her sole risk.

(2)GMK WEB SERVICES does not guarantee or warrant that:-

(a)the GMK WEB SERVICES website will be uninterrupted;

(b)the GMK WEB SERVICES website and/or its content will be default free and that the defects will be corrected;

(c)provisions stated within any Act, will get preference above any content as reflected on the GMK WEB SERVICES website;

(d)the information, content or material on GMK WEB SERVICES website and channels is accurate, and free of errors;

(e)the servers that make the content available are free from viruses and other harmful content; or

(f)any merchandise provided through the GMK WEB SERVICES website.

(3)The GMK WEB SERVICES website is provided “AS IS” and on an “IS AVAILABLE” basis, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement, title, security and compatibility.

(4)Neither GMK WEB SERVICES nor any third parties provide any warranty or guarantee as to the accuracy, timelines, performance, completeness or suitability of the information and materials found or offered on this website. A customer using the GMK WEB SERVICES website acknowledges that such information and materials may contain inaccuracies or errors and therefore expressly exclude liability for any such inaccuracies or errors.

(5)A visitor or customer acknowledges and confirms GMK WEB SERVICES indemnity to, including but not limited to, indirect, direct, incidental, special, consequential or punitive damages arising from the use of or inability to use GMK WEB SERVICES sites.

(6)A visitor or customer acknowledges that the provisions of this paragraph shall apply to all the contents of the GMK WEB SERVICES website.

(7)The disclaimer of liability applies to damages or injury, including but not limited to, indirect, direct, incidental, special, consequential or punitive damages or any damages whatsoever arising from use or loss of use of data or of profits, whether in breach of contract, tortuous action, negligence, or under any other cause of action.

(8)If any of the terms and conditions of this agreement should be deemed to be unlawful, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective than to the extent only and within the jurisdiction in which that term and condition is illegal, invalid or unenforceable, it shall be severed and deleted from this agreement and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

  1. General

(1)This agreement, the terms, conditions and operating rules for the GMK WEB SERVICES website, constitute the entire agreement between the parties with respect to the subject matter hereof.

(2)The agreement and the terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa.

(3)Any dispute arising from these terms and conditions shall be exclusively subject to the jurisdiction of the courts and/or Tribunals of the Republic of South Africa.

(4)The paragraph headings used herein are for convenience only and shall be of no legal consequence.

(5)GMK WEB SERVICES may at any time revise these terms and conditions by updating the postings.

(6)A visitor or customer is bound by such revisions and should therefore periodically visit this agreement to review the current terms and conditions to which he/she is bound.

(7)GMK WEB SERVICES shall have the exclusive right to change or discontinue any aspect or feature of the GMK WEB SERVICES website without prior notice to the visitor or customer.

  1. Agreement to and termination of agreement

(1)The use of or access to these GMK WEB SERVICES websites and/or channels constitutes a visitor or customer’s acceptance of terms and conditions hereof, which together with GMK WEB SERVICES’s Privacy Policy, are binding on such visitor or customer and takes effect on a date which such visitor or customer first makes use of, or access to the GMK WEB SERVICES channel or when clicking on the button confirming that he/she has read the terms and conditions before logging into any channel.

(2)If a visitor or customer does not accept all the terms and conditions in full, such visitor or customer must exit the site immediately and not make use of the website.

(3)GMK WEB SERVICES has the exclusive discretion to terminate the agreement at any time.

(4)After a visitor or customer has exited the site as aforesaid such visitor or customer must destroy all content, whether materials or software, obtained from the site and all copies thereof.

(5)In the event of a visitor or customer failing to exit the site as aforesaid GMK WEB SERVICES has the right to claim any indirect, direct, incidental, special or punitive damages caused to GMK WEB SERVICES from such visitor’s or customer’s unauthorised access and/or use of the GMK WEB SERVICES website.

(6)A visitor or customer indemnifies GMK WEB SERVICES against any claims for damages of whatsoever nature caused to another party by such visitor or customer unauthorised use and/or access of the sites.

  1. Electronic Communication Legal Notice

(1)This email including attachments, is confidential, may be privileged and is intended solely for the use of the addressee. If you are not the intended recipient do not disclose, distribute or retain it, and please notify the sender immediately and then delete this email. Email is not necessarily secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete or contain viruses. It is your responsibility to ensure that emails are virus free. No one may conclude a contract on behalf of the GMK WEB SERVICES via email without express written confirmation by a duly authorised representative of the GMK WEB SERVICES. The GMK WEB SERVICES accepts no responsibility for any loss or damages arising in any way from the use of this email as a means of communication. Views and opinions expressed in this email are those of the sender unless clearly stated otherwise.

  1. Conditions of use and access

(1)In order to make use of GMK WEB SERVICES services, a person must register as a customer using the “Customer Registration” facility on the GMK WEB SERVICES website. (See business rules for customer registration process on the GMK WEB SERVICES website https://gmkwebservices.co.za/my-account

(2)A customer must ensure that all the details provided by him/her for his/her registration are true and correct at all times as GMK WEB SERVICES shall not be liable for any expenses, costs or damages incurred as a result of incorrect details. These requirements may change from time to time and it is the responsibility of the customer to regularly update his/her own customer information.

(3)A customer is responsible for securing his/her customer login password and such customer login password may not be disclosed to unauthorised persons, as such customer will be held responsible for all transactions performed with his/her login and password. In cases where GMK WEB SERVICES officials assist a customer in creating the login and password details, customers need to ensure that they keep record of that information.

(4)A customer must immediately notify GMK WEB SERVICES in writing of any unauthorised use of his/her password or of any other breach of security.

(5)When a person registers as a customer, he/she consents to receiving communications from GMK WEB SERVICES electronically.

  1. GMK WEB SERVICES account.

(6)If the advance pre-payment method is selected or the only payment option available, and there are insufficient funds deposited in our account using the correct reference; GMK WEB SERVICES holds the right to reject the submission in its entirety at its own discretion.

  1. Payment model for advance pre-payment method

(1)This payment model is also called the Declining Balance Deposit Mechanism.

(2)This model is based on the principle that all prospective customers register as users on the GMK WEB SERVICES website.

(3)Logging on as a registered user will provide access to fee and non-fee carrying services on the GMK WEB SERVICES website.

(4)Before accessing any fee carrying services on the GMK WEB SERVICES website, the user will be required to make a deposit our account using the correct reference which in most cases is the invoice Number. (For the various instruments available for depositing funds into our account account, refer to Paragraph 15) unless if the virtual account balance is sufficient to cover the cost of the service.

(5)Customers should note that depositing large amounts of money into the organisation’s bank account, and not utilising all the funds in their account over a 1 (one) month period constitutes a breach or contravention of the Banks Act, 1990 (as amended).

(6)In light of the above and the risk this poses to GMK WEB SERVICES, customers will only be allowed to deposit amounts which match the volume of transactions to be performed in that month.

(7)A customer can view or print a full record of a transaction that is maintained for a period of one (1) month on the GMK WEB SERVICES website.

  1. Payment instruments advance pre-payment method

(1)Credit card
No credit card payments will be accepted by GMK WEB SERVICES for advance pre-payment method.

(2)Direct deposits
When using the advance pre-payment method, via direct deposits, such option is subjected to the following rules:

(a)The payment must be identified by supplying the invoice number in the reference section of the deposit slip or on the electronic transfer – This information will enable GMK WEB SERVICES to identify the deposit and allocate it to the correct user account;

(b)No cheque deposits accepted;

  1. Refunds for advance pre-payment method

(1)Deposits into a customer’s GMK WEB SERVICES account are non-refundable, but transferable.

(2)If a customer requests the incorrect service, selects the incorrect enterprise for a disclosure, submit the incorrect type of form, supply incorrect information when submitting a form, made a typing error or spelling error, etc. and GMK WEB SERVICES renders the service, GMK WEB SERVICES shall not be liable to refund the fee concerned.

(3)If the delivery of the rendered service fails without GMK WEB SERVICES being aware thereof, GMK WEB SERVICES will first be offered the opportunity of delivering the service (produce a confirmation certificate or certificate disclosure) before any claim for credit notes by the customer concerned will be entertained.

(4)No submissions or disclosures can be refunded by GMK WEB SERVICES without proof that the submission was unsuccessful due to an error (human or otherwise) attributable to GMK WEB SERVICES or proof that the disclosure failed in a substantive way.

(5)Transfer referred to in subparagraph (1) will be done by GMK WEB SERVICES within 30 (thirty) days in a manner to be agreed upon between GMK WEB SERVICES and the customer concerned.

  1. Online Purchase or PAY-PAL payment method

Subject to paragraph 15, the PAY-PAL payment method makes provision for three types of online payment options, namely immediate credit/debit card payments via 3D Secure payment portal, EFT or cash deposit using a invoice number.

  1. Credit/ Debit Cards method for PAY-PAL Model

(1)Where payment is made by credit card, GMK WEB SERVICES may require additional information in order to authorise and/or verify the validity of payment. Customers warrant that they are fully authorised to use the credit card supplied for purposes of paying for services. Customers also warrant that the credit card has sufficient funds to cover all the costs incurred as a result of the services used on any of the GMK WEB SERVICES channels.

(2)GMK WEB SERVICES only accept Visa and Master credit cards.  American Express and Diners Club cards have been excluded as payment methods.

(3)All debit cards will are accepted. Please note that in order to make the payment for services by debit card, you have to be linked to an internet banking system.

(4)Any challenges with the online payment must be referred to the support service of your bank.

(5)Any dispute concerning the funds withdrawal or crediting of funds to your bank card must first be referred to GMK WEB SERVICES before a credit card is chargeback by your bank.

(6)Only 3D Secure/Secure Code technology enable cards will be accepted. If your bank has no appropriate certificate to use this technology, your payment via the payment system will not be processed.

  1. Security Policy for “Pay-Pal” Model

(1)Payment by credit or debit card is made through the website of the electronic payment system. Security of payments through payment portal is ensured by Secure Sockets Layer protocol (SSL) used for confidential information transmission from a customer to the payment portal server for further processing. Further transmission of information is carried out via the closed banking networks which are practically impossible to penetrate.

(2)The processing of confidential customer information (credit card numbers, cardholder, expiration date etc.) is done in the processing center of the bank that is contracted to provide services to GMK WEB SERVICES. Thus, nobody, not even a seller, can receive the customer’s personal and credit card data, including information on his/her purchases.

(3)The safety of the payment procedure is ensured by traffic encryption (SSL).

Features of payment via Visa Electron and Master cards:

(4)Customers must make sure that card has a CVV2 (CVC2) code, located on the back of your card.

(5)All transactions are encrypted using appropriate encryption technology.

  1. Refunds for PAY-PAL payment method

(1)For any refunds, customers need to submit a written application to GMK WEB SERVICES together with a scanned copy of the owner of the card by logging an online ticket via https://gmkwebservices.co.za/open-a-ticket/ The amount of money paid for the service will be refunded.

(2)It is important to note that customers will only be refunded in the event that GMK WEB SERVICES is unable to provide the required services. In case of payment by banking card, the amount of money due to you will be refunded to your card.

  1. Agreement of sale for all payment methods

(1)The agreement of sale, whereby GMK WEB SERVICES can proceed to deduct the fee concerned from a customer’s GMK WEB SERVICES account in order to render the requested service, is concluded at the time when and place where the GMK WEB SERVICES receives such customer’s acceptance.

(2)Acceptance referred to in subparagraph (1) will occur at the moment the customer selects the “Proceed with request” option.

(3)Receipt by GMK WEB SERVICES referred to in subparagraph (1) will occur when GMK WEB SERVICES electronically (via the GMK WEB SERVICES website) informs the customer concerned that his/her request has been received.

  1. Suspension of accounts

(1)GMK WEB SERVICES reserves the right to suspend any GMK WEB SERVICES customer account if it suspects any corrupt, illegal or fraudulent activity is linked to that GMK WEB SERVICES account.

(2)GMK WEB SERVICES reserves the right to investigate any suspected corrupt, illegal or fraudulent activity in relation to a customer account, without prior notice and keep such GMK WEB SERVICES customer account suspended until the investigation is finalised.

(3)A customer whose account has been suspended has the right to make representations to GMK WEB SERVICES, requesting reasons for such suspension of the account and to also provide proof and or reasons for the legitimacy of any suspected illegal, corrupt or fraudulent activity.

(4)GMK WEB SERVICES will reactivate a suspended GMK WEB SERVICES customer account only once it has been satisfied that no corrupt, illegal or fraudulent activity is linked to that customer account.

(5)GMK WEB SERVICES reserves the right to verify any GMK WEB SERVICES customer account before reactivating such account.

  1. General

(1)A customer may at any time inquire on the progress of his/her request by contacting the GMK WEB SERVICES Customer Contact Centre.

(2)If a customer is dissatisfied with the service rendered/not rendered by GMK WEB SERVICES, he/she may lodge a complaint by email with the GMK WEB SERVICES Customer Contact Centre who will forward such complaint to the business unit concerned within GMK WEB SERVICES.

(3)A customer referred to in subparagraph (2) must lodge such a complaint within 14 (fourteen) working days of receiving notice from GMK WEB SERVICES that such service was rendered unsatisfactorily or not rendered at all.

(4)If a complaint referred to in subparagraph (2) is not resolved to customer’s satisfaction, the provisions in paragraph 9(3) shall apply.

  1. Privacy Statement

(1)GMK WEB SERVICES is committed to protecting the privacy of our customers’ personal information. This policy explains how we gather and use the information that we collect from GMK WEB SERVICES website located at www.GMK Web Services.co.za or any other channel. This policy may change over time. Amendments to this statement will be posted at this URL and will be effective on the date and time it was posted. Your continued use of this site following the posting of any amendment to this Policy shall constitute your acceptance thereof.

Information Collected

(2)As you navigate within our website, we will be collecting and tracking personal information, either by asking you to tell us something about yourself (such as your name, address or email address) or by using data-tracking software which records your IP address and tells us what parts of the website you have browsed.

Use of Information

(3)This information is used to enhance your site experience, or to apply special benefits. Your personal information will not be sold to third parties for email marketing or telemarketing campaigns.

(4)The information may be used by GMK WEB SERVICES or designated site partners to send you information that we think will be useful to you.

(5)Due to the technology behind the GMK WEB SERVICES site, your personal information may also be shared with designated site partners in order to reduce the number of registrations you need to make on the GMK WEB SERVICES site. This is an effort to make use of the www.GMK Web Services.co.za site more convenient for you.

(6)You may opt-out of receiving future mailings from GMK WEB SERVICES and other entities by following the instructions set forth in the opt-out section below.

(7)Personal information about you, whether obtained through collection or tracking, may be used to contact you again either by online electronic communication (such as email), or by regular mail or telephone. We will also be collecting and tracking information about activities on our website on an aggregate (i.e., group basis). We will not know or keep track of precisely who you are as you use the site. The data is used to track what areas of the site are most frequently used to help us improve the site in the future. When we share such information with other companies, it is not traceable to any particular user and will not be used to contact you again.

(8)Non-personal demographic and profile data is used to tailor your experience on our site, showing you content we think you might be interested in. This information may also be shared with advertisers on an aggregate non-personal basis.

(9)We may share your information (as described above) with our business partners to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. Our business partners include all of our affiliated companies as well as other selected businesses with which we have a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting customer information. We may also employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance (including direct and targeted marketing), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but cannot use it for other purposes.

(10)In certain circumstances, we may share your customer information with trusted service providers that need access to your information to provide operational or other support services. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it.

Use of IP Address

(11)We may use your IP Address to help diagnose problems with our server, and to administer our website.

Use of Cookies

(12)When you view our website we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. We use cookies for remembering user names, to identify users and their preferences, tracking click streams and for load balancing. Because of our use of cookies, we can deliver faster service, consistent, updated results and a more personalised site experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on our site.

Children

(13)We do not specifically collect online contact information from children nor do we target or sell products for purchase by children.

Security

(14)This website has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to insure the safety of your personal information.

Other Website Links

(15)This website contains links to other websites. GMK WEB SERVICES is not responsible for the privacy practices or the content of such websites. If you want to know the privacy policies of the other websites, please refer to the organisation sponsoring such website.

Consent

(16)By visiting GMK WEB SERVICES site, you expressly consent to the collection and use by GMK WEB SERVICES of personally identifiable information according to this Privacy Policy.

Choice to Opt Out

(17)You may opt-out of receiving communications from GMK WEB SERVICES or our site partners by sending an email to info@gmkwebservices.co.za.

Correct / Update

(18)GMK WEB SERVICES allows its users the ability to correct or update online information previously provided by the users. Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our records.

Contact Us

(1)If you have any questions about the terms and conditions, the practices of this site, or your interactions with this website, you can contact us on https://gmkwebservices.co.za/open-a-ticket. Please also send all your technical queries to https://gmkwebservices.co.za/open-a-ticket/.